Refund and Returns Policy
- Refunds will be made for all merchandise in original unused condition within 15 days of the date of delivery.
- Returns will be done to our warehouse address.
- Refunds will be given in the original form of payment.
- Shipping and handling costs are non-refundable.
- Refund will include the cost of the item, plus any applicable sales tax.
- You can also exchange an item for another. If the price of the other item is higher than the purchased item, the difference is to be paid.
- The customer will be liable to pay the freight and transport charges for the items they return, or exchange.
- $20 restocking fee on a return of items, or if the customer asks for a refund.
- All of our on-sale items are final and non-refundable (NOT eligible for refunds and Exchange).
- Full refund only applicable until your order status is not shipped or dispatched.
Custom Orders
Custom orders are made specifically for a person and it is not possible for us to re-sell them. Therefore, custom orders are Non-Refundable. However, if there is an issue with the custom order, we can try our best to resolve the issue.
Incorrect Orders Or Damaged Products
According to our Returns & Exchange policy, if a product is shipped incorrectly or arrives damaged, we will replace the item or accept a return of that item and provide a full refund.
Payment
All returns will be credited to the original form of payment.